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Music library won’t sync to phone or tablet

If music you've recently purchased from the Google Play Store or uploaded from your computer isn't showing in your Google Play Music library, try the steps below. Check your library after each step to see if it has synced correctly.

Step 1: Refresh your library

  1. Open the Google Play Music app Play Music.
  2. Tap Menu Menu.
  3. Make sure the Downloaded only switch is off. The switch is gray when it's off.
  4. Tap Settings and then Refresh.
  5. Wait two minutes, and view your library again.

Step 2: Check if you're on the right account

  1. Open the Google Play Music app Play Music.
  2. Tap Menu Menu and then Settings.
  3. Make sure that you're signed in to the same account you used when buying or uploading your music.
  4. To use a different account, tap Google account (Android) or Sign out (iPhone or iPad).

Note: If you recently changed the password for your Google Account, you may need to sign in again using your new password to update your library. If you don't know your username or password, go to Google Account Recovery for help.

最后更新:2017-05-23 15:55:46

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